Privacy Policy

1. Information We Collect

7gain.cc collects personal information from you in the following circumstances:

1.1 Information You Provide Directly

When you register an account, verify your identity, make deposits or withdrawals, or contact our support team, you may provide us with:

• Full legal name, date of birth, and gender;
• Philippine mobile number and email address;
• Residential address (including barangay, municipality/city, province);
• Government-issued identification documents (e.g., Philippine passport, UMID, driver's licence, PhilSys ID) for KYC purposes;
• Payment method details including GCash account numbers, PayMaya credentials, and Philippine bank account information (BPI, BDO, Metrobank);
• Selfie or photograph for facial verification where required;
• Communications sent to our support team via live chat or email.

1.2 Information Collected Automatically

When you access and use 7gain.cc, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Device type, operating system, browser type and version;
• Pages visited, time spent on pages, and clickstream data;
• Login timestamps and session duration;
• Game play history, betting activity, and transaction logs;
• Cookies and similar tracking technologies (see Section 5).

1.3 Information From Third Parties

We may receive information about you from third parties in limited circumstances, including identity verification service providers engaged for KYC compliance, payment processors confirming the status of GCash and PayMaya transactions, and fraud detection partners.

2. How We Use Your Information

7gain.cc uses the personal information we collect for the following purposes:

3. Legal Basis for Processing

Under Republic Act 10173, 7gain.cc processes your personal information on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the 7gain.cc Terms & Conditions, including account management and payment processing;
• Legal obligation: Processing required to comply with PAGCOR regulations, Anti-Money Laundering Act obligations (RA 9160), and other applicable Philippine laws;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications, where you have given explicit, informed consent. You may withdraw consent at any time by contacting our support team.

4. Sharing of Personal Information

4.1 7gain.cc does not sell, rent, or share your personal information with third parties for their independent marketing purposes.

4.2 We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• Payment processors: GCash (G-Xchange Inc.), PayMaya Philippines, and partnered Philippine banks (BPI, BDO, Metrobank) for the processing of deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers engaged to verify the identity and age of registered players in compliance with PAGCOR requirements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where we are legally required to disclose information;
• Technology and hosting providers: Cloud infrastructure and software providers engaged to operate the 7gain.cc platform, bound by data processing agreements;
• Legal and professional advisors: Where necessary for the exercise or defence of legal claims.

4.3 Any transfer of personal data outside the Philippines by 7gain.cc or its service providers will be conducted in accordance with RA 10173 and its Implementing Rules, ensuring adequate protections are in place.

5. Cookies and Tracking Technologies

5.1 7gain.cc uses cookies and similar technologies (such as local storage and session identifiers) to operate and improve the platform. These technologies help us keep you logged into your 7gain.cc account between visits, remember your preferences, detect fraud, and analyse how Filipino players use the platform.

5.2 The following categories of cookies are used on 7gain.cc:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled and include session authentication tokens that maintain your 7gain.cc login state;
• Functional cookies: Remember your preferences (e.g., language, game lobby settings) to personalise your experience;
• Analytics cookies: Collect aggregated, anonymised data about how users interact with 7gain.cc to help us improve platform performance;
• Security cookies: Support fraud detection and account security monitoring functions.

5.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use 7gain.cc, including logging into your account.

6. Data Security Measures

6.1 7gain.cc implements appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and 7gain.cc servers;
• Encryption of sensitive data at rest, including payment credentials and identity documents;
• Role-based access controls limiting staff access to personal data on a strictly need-to-know basis;
• Regular security assessments and penetration testing of the 7gain.cc platform;
• Multi-factor authentication for administrative access to data systems;
• Incident response procedures for the detection, reporting, and remediation of personal data breaches.

6.2 In the event of a personal data breach that poses a real risk of serious harm to affected players, 7gain.cc will notify the National Privacy Commission and affected individuals in accordance with the requirements of RA 10173 and NPC Circular 16-03.

7. Data Retention

7.1 7gain.cc retains your personal information for the period necessary to fulfil the purposes described in this Privacy Policy, subject to the following minimum retention periods mandated by Philippine law:

• Account and identity records: 5 years from account closure, as required under PAGCOR regulations;
• Transaction and financial records: 5 years from the date of transaction, as required under the Anti-Money Laundering Act;
• Communication records (support interactions): 2 years from the date of communication;
• Cookie and analytics data: Up to 12 months from collection.

7.2 When data is no longer required, 7gain.cc securely deletes or anonymises it in accordance with our data disposal procedures.

8. Your Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal information held by 7gain.cc:

• Right to be informed: You have the right to know how your personal data is being collected and processed, which is the purpose of this Privacy Policy;
• Right of access: You may request a copy of the personal information we hold about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations;
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to us;
• Right to object: You may object to the processing of your data for direct marketing purposes or on grounds relating to your particular situation;
• Right to lodge a complaint: You may lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, contact 7gain.cc at [email protected] (plain text only). We will respond within the timeframe required by RA 10173.

9. Children's Privacy

9.1 7gain.cc is strictly intended for persons aged 21 years and above. We do not knowingly collect personal information from persons under the age of 21. This threshold is higher than the general RA 10173 definition of a child (under 18) because PAGCOR regulations impose a 21+ requirement for all licensed online gaming in the Philippines.

9.2 If we become aware that personal information has been collected from a person under 21, we will immediately close the relevant account and delete all associated personal data. If you believe a person under 21 has registered an account on 7gain.cc, please contact our support team immediately.

10. Changes to This Privacy Policy

10.1 7gain.cc reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. Updated versions will be published on this page with a revised effective date.

10.2 Where changes are material, we will endeavour to notify registered players through their account or via the contact details on file. Continued use of 7gain.cc following notification of changes constitutes acceptance of the revised Privacy Policy.

11. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 7gain.cc, please contact us:

Email: [email protected]

The above email address is provided as plain text only. Please do not attempt to click it as a link. Our Data Protection Officer will respond to privacy-related enquiries within the timeframe prescribed by the National Privacy Commission.

You may also file a complaint directly with the National Privacy Commission of the Philippines if you believe your rights under RA 10173 have not been adequately addressed by 7gain.cc.